![]() This was our second stay at the property and we will definitely return! I will say the resort is becoming increasingly popular so while September is typically the low season, even that may have higher occupancy levels than previous years. Service is top notch and the staff go all out to make sure you have a great experience. The honeymoon and anniversary packages can make the stay more special. This is a great property for adults to enjoy, whether it is for a wedding, anniversary or any celebration, or just a place to relax. The town of Tulum is not too far either and the hotel can arrange a taxi to Tulum (20 minutes south of Akumal) to see the Mayan ruins at Tulum or Playa del Carmen (about 20 minutes north of Akumal) for some shopping. Right by the dive shop is the small village of Akumal which has a few small restaurants and shops to pick up sunscreen and other essentials at a lower cost than in the resort and especially if you have forgotten Reef safe sunscreen which is required to protect the reef nearby. Just a few yards down from the property is the Akumal Dive shop where you can sign up for snorkeling or scuba diving activities. You can snorkel by yourself just off the beach, but there are some protected areas where you are required to use a guide. One can review the activities for the day on the Hyatt Inclusive app, or on a tablet in the suite. If rain spoils the show, they do have “rainy day” options as well. Nightly entertainment varies each day: from a Mexican Art fair where local craftsmen display their art, to a fire show or a Mariachi show with a dinner or a typical Mexican Asada are set up pool side, or in the theater. Many other activities are available for a fee (Culinary experience, tequila tasting, etc). Guests can also get life vests and masks complimentary from the hotel and use with your own snorkeling masks (or buy a basic snorkeling tube for $4) to explore the ocean and the reef which is 150 meters from the shore. I witnessed it being used for a corporate event, as well as for a wedding during my stay there.Įach building has its own concierge (available from 9am to 5pm) who will be happy to help answer any questions, book any activities or tours for you, or fix any problems you may have. It is worth mentioning that Building nine has three sections and is closest to the spa and the convention center and the ballroom, with a beautiful outdoor banquet space that can accommodate 420 people. You also do not get food service to the swim out (and people have complained that it could be slippery). The suites one Level one do have swim outs: while the swim outs do offer a somewhat private pool for your party, they may or may not be really private or offer full sun. Full transparency, the beachfront rooms may have slightly obstructed views due to the presence of several coconut palm trees on the beach, but I wouldn’t call it a deal breaker. Buildings one and two have only three stories and offer the Beachfront suites as they are closest to the beach. Master suites are also available in the preferred section and are significantly larger than a standard room, with a larger balcony. The Preferred rooms are in buildings closer to the beach and provide access to the Preferred lounge and bar, and have upgraded amenities and additional items in the room service menu. Rooms have a tropical view (and some even have partial ocean views), or an Ocean view. All rooms are suite style, with a comfortable bedroom, a sitting area, desk and a bathroom with a jetted tub and separate shower. The property is in Akumal, which is about 1.5 hours south of Cancun airport. The property has been a 5 Diamond AAA property for 2 years in a row and also won the TripAdvisor Traveler’s choice award (Best of the Best) for 2023. This means Secrets Akumal is part of Hyatt Prive and guests can get all Prive benefits. ![]() The rooms are pretty contemporary in appearance, with traditional Oaxacan touches in the cushions and wall décor.ĪMR collection became a part of the Hyatt Inclusive hotels less than two years ago. It is renowned for its beautiful beach, calm Caribbean waters and green sea turtle population. This all-inclusive resort fuses elegant and original design with elements of nature. Secrets Akumal is a relatively newer property in the AMR Collection, opened in 2016.
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